First-class service from the order to the end of the plant’s life
Really good service doesn’t just start when there’s a problem. On the contrary: we work from the very first moment to ensure efficient and trouble-free operation of your plants, regardless of whether you’re just starting to invest or your plants have long been in operation.
From the training of your employees and conventional technical and spare parts service to comprehensive lifecycle support – the DURAG GROUP’s service experts always get the best out of your systems and plants for you.
And by the way: Thanks to our global service network, you can enjoy our services around the world. Wherever it is that you need our support, there will either be a highly qualified DURAG service technician close by or we will send one from one of our service hubs as quickly as possible.
On-site service at your location
Our technical field service carries out error analysis, resolves problems, repairs devices or replaces defective components with original spare parts from the manufacturer.
Service at our factory
From thorough appraisal, repair and maintenance to calibration and testing procedures: With our factory service, we offer meticulous and comprehensive services for your products.
Our wide selection of rental products for temporary use gives you access to state-of-the-art measuring systems without having to invest in them yourself.
With our training program, we make the unique knowledge of our experts available to you.
If you have any technical questions arising from use of your DURAG GROUP product, the experienced specialists in our technical support team will be happy to help you.
Spare parts and consumables
With original spare parts and consumables from the DURAG GROUP, you can ensure optimum availability of your product and extend its service life.
Upgrades and retrofits
By upgrading or retrofitting your products, we can bring them up to the technology level you require or furnish them with new functionalities and features.
When products reach the end of their lifecycle on the market, they are discontinued and phased out.