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Service at our factory

Comprehensive service from the manufacturer

With our factory service, we offer meticulous and comprehensive services for your products. From thorough appraisal, repair and maintenance to calibration and testing procedures – the qualified technicians at our factory are standing by for you with the manufacturer’s expertise to ensure or restore the full functionality of your product.

  • All work carried out reliably and directly by the respective manufacturer in accordance with the applicable manufacturer’s specifications
  • Verification and restoration of the functionality of your product 
  • Factory testing 
  • Replacement of defective components with original parts from the manufacturer
  • Extension of the product service life
  • No change of serial number or customer identification due to repairs
  • Original device without inventory change
     
  • Device cleaning
  • Documentation of condition as received
  • Error diagnosis and appraisal
  • Testing of electrical and mechanical parts and components
  • Firmware update if required
  • Replacement of electrical and mechanical parts and components if required
  • Configuration of parameters if required
  • Determination of device characteristics if required
  • Functional and final testing in accordance with factory specifications
  • Preparation of a basic report or certificate if required
Filename Type Size Download
RMA Return Material Authorization / DE+EN PDF 0,08 MB Download