Services at factory
With our services at factory we offer careful and comprehensive services for your products. From detailed diagnosis, repair and maintenance to calibration and testing procedures - our competent technicians are ready to assist you with the manufacturer's know-how in the factory to ensure and restore the full functionality of your product.
Your advantages through our Services at Factory
- reliable execution of all work directly by the respective manufacturer according to the applicable manufacturer's specification
- verification and restoration of the functionality of your product
- factory test
- replacement of defective components with original parts from the manufacturer
- extension of product life
- no change of serial number or customer identification due to repair
- original device without inventory change
Scope of Services
- cleaning the device
- fault diagnosis
- inspection of electrical and mechanical parts of components
- Firmware update, if necessary
- replacement of electrical and mechanical parts and components, if necessary
- setting the parameters, if necessary
- determination of device characteristics, if necessary
- function and final test according to manufacturer specifications
- function and final test according to manufacturer specifications
- creation of a simple report or certificate, if required
In case of return: Please download the return material form, fill it out completely and enclose it with your return shipment.
RMA Return Material Authorization DE / EN