Services at factory

With our services at factory we offer careful and comprehensive services for your products. From detailed diagnosis, repair and maintenance to calibration and testing procedures - our competent technicians are ready to assist you with the manufacturer's know-how in the factory to ensure and restore the full functionality of your product.

Your advantages through our Services at Factory

  • reliable execution of all work directly by the respective manufacturer according to the applicable manufacturer's specification
  • verification and restoration of the functionality of your product
  • factory test
  • replacement of defective components with original parts from the manufacturer
  • extension of product life
  • no change of serial number or customer identification due to repair
  • original device without inventory change

Scope of Services

  • cleaning the device
  • fault diagnosis
  • inspection of electrical and mechanical parts of components
  • Firmware update, if necessary
  • replacement of electrical and mechanical parts and components, if necessary
  • setting the parameters, if necessary
  • determination of device characteristics, if necessary
  • function and final test according to manufacturer specifications
  • function and final test according to manufacturer specifications
  • creation of a simple report or certificate, if required


In case of return:

Please download the return material form, fill it out completely and enclose it with your return shipment.

Initiates file downloadRMA Return Material Authorization DE / EN

CONTACT


DURAG Repair

  +49 40 55 42 18-1156


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